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Frequently Asked Questions

How do I book my stay?

Simply send us a booking request with your dates. We manually confirm availability, then send a PayPal Invoice or bank transfer details. Your reservation is confirmed once payment is received.

How do I pay?

We accept PayPal Invoice, bank transfer, or cash upon arrival. If you book through Booking.com, payment follows Booking.com's own policies.

Is breakfast included?

Yes. Breakfast and dinner are home-cooked and included in your stay, shared at one table with our family and other guests.

Can children stay with us?

Yes, families are welcome. Children under 6 stay free, ages 6-11 pay 50% of the adult rate, and 12 and up pay the full adult rate.

What time is check-in and check-out?

Check-in is from 14:00 and check-out is by 11:00. Please also note our quiet hours are from 22:00 to 07:00.

Can I arrive late?

Just message us on WhatsApp to let us know your expected arrival time so we can prepare. Please note our quiet hours are from 22:00 to 07:00.

Do you arrange trekking and tours?

Yes. We offer guided trekking tours, village experiences and Hmong cultural workshops. You can explore our experiences on the Our Services page or contact us on WhatsApp for help choosing the right experience.

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